Terms Of Purchase

Terms of Purchase

Last Updated: July 1, 2026

These Terms of Purchase apply to all orders, products, and services purchased through https://aqevyra.com/. This website is operated by HONGKONG RUNHAO LIMITED under the brand name AQEVYRA.

By visiting our website or completing a purchase, you agree to these Terms of Purchase, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on our website.

1. General Conditions

By placing an order with AQEVYRA, you confirm that you are at least 18 years old, legally capable of entering into a binding agreement, and permitted to use our website and services under applicable law.

You agree to purchase and use our products only in accordance with all relevant laws and regulations. It is your responsibility to confirm that any product ordered from our website may be legally imported, purchased, delivered, and used in your country or region.

2. Privacy Policy

Any personal information collected through our website, email, phone, checkout process, or customer service channels will be handled in accordance with our Privacy Policy.

AQEVYRA may update its Privacy Policy from time to time. Continued use of our website after any changes are posted means you accept the updated terms.

3. Order Processing

AQEVYRA reserves the right to decline, cancel, limit, or refuse any order at our discretion where reasonably necessary.

This may occur when:

  • A product is unavailable or out of stock

  • Pricing, promotion, or product information contains an error

  • Payment or order verification cannot be completed

  • Fraudulent, suspicious, or unauthorized activity is suspected

  • Cancellation is necessary due to operational, legal, compliance, or security reasons

If your order is canceled or cannot be processed, you will not be charged, or any payment already received will be refunded to the original payment method whenever possible.

We reserve the right to correct errors, revise prices, update product information, change promotions, or modify descriptions at any time, including after an order has been submitted, unless prohibited by applicable law.

4. Product Information

We make reasonable efforts to keep product titles, descriptions, images, prices, specifications, sizing information, colors, and availability accurate and up to date.

However, we do not guarantee that all website content will always be complete, current, accurate, or free from errors.

Product appearance, color, packaging, or minor design details may vary slightly due to manufacturing batches, photography, lighting conditions, or screen settings.

If a product you receive is materially different from its description, the available resolution will be handled according to our Return & Refund Policy and applicable consumer laws.

5. Quick View and Add-to-Cart Tools

Our website may offer quick-view, quick-shop, express purchase, or add-to-cart features for customer convenience.

These tools are intended to provide a simplified shopping experience.

Before completing your purchase, please review the full product page for complete details, including:

  • Product features

  • Specifications

  • Size or dimensions

  • Color or style

  • Quantity

  • Price

  • Compatibility

  • Usage information

  • Other relevant product details

By completing your purchase, you confirm that you have reviewed and accepted the product options selected during checkout.

6. Pricing

We aim to display accurate prices, discounts, and promotional information at all times. However, mistakes may occasionally occur.

If a product is listed with an incorrect price, discount, retail value, promotional offer, bundle offer, or other pricing information, AQEVYRA reserves the right to correct the error, cancel the affected order, or refuse the transaction where permitted by law.

If payment has already been made and we are unable to fulfill the order due to a pricing error, we will notify you and issue the applicable refund.

Prices, discounts, promotional offers, and product availability may be changed or corrected at any time unless otherwise required by applicable law.

7. Product Availability

Product availability shown on our website is not a guarantee that an item will be immediately shipped.

Inventory levels may change before an order is processed.

If an item becomes unavailable after you place your order, we may:

  • Cancel the unavailable item

  • Cancel the affected order

  • Offer an alternative where appropriate

  • Issue a refund for the unavailable item

We will notify you when reasonably possible.

Delivery estimates may also be affected by inventory status, carrier delays, weather, customs clearance, destination address, public holidays, transportation disruptions, or other circumstances outside our reasonable control.

8. Additional Product Notices

Depending on the product and destination, products purchased from AQEVYRA may:

  • Not include a manufacturer warranty unless specifically stated

  • Not include additional support or service coverage

  • Not include manuals, instructions, or warnings in your local language

  • Differ from product standards, labeling requirements, or technical specifications in your country or region

  • Require adapters, converters, compatibility checks, batteries, or additional accessories depending on your location

  • Be supplied in packaging that may vary from images displayed on our website

You are responsible for reviewing product details carefully before purchasing and confirming that the product is suitable, compatible, lawful, and appropriate for your intended use.

9. Beauty, Wellness, and Personal-Care Products

Certain products offered by AQEVYRA may relate to beauty, personal care, wellness, comfort, intimate apparel, or active lifestyles.

Unless expressly stated otherwise, these products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Product descriptions and information provided on our website are for general informational purposes and should not be considered medical or professional healthcare advice.

If you have allergies, sensitivities, medical conditions, injuries, or other health concerns, you should consult an appropriate healthcare professional before using a product where relevant.

10. Taxes, Customs, and Duties

Orders may be subject to taxes, customs duties, import fees, brokerage charges, VAT, or other government-imposed costs depending on your delivery destination.

Unless clearly stated otherwise during checkout, these charges are not included in the product price or shipping fee and are generally the responsibility of the customer.

AQEVYRA does not control customs charges or import taxes imposed by local authorities and cannot predict their exact amount.

11. Shipping and Delivery

Shipping and delivery estimates displayed on our website are estimates only and are not guaranteed.

Delivery may be affected by:

  • Shipping carrier operations

  • Customs clearance

  • Weather conditions

  • Transportation disruptions

  • Public holidays

  • High shipping volumes

  • Incorrect or incomplete shipping information

  • Other circumstances outside our reasonable control

Customers are responsible for providing accurate and complete shipping information during checkout.

Additional shipping terms are available in our Shipping Policy.

12. Returns and Refunds

Eligible returns, refunds, exchanges, damaged items, defective products, incorrect orders, and cancellations are handled according to our Return & Refund Policy.

For hygiene and safety reasons, certain beauty, personal-care, wellness, and intimate products may have additional return restrictions once opened, worn, used, or removed from their original sealed packaging.

Please review our Return & Refund Policy before completing your purchase.

13. Fraud Prevention and Order Verification

To protect customers and our business, AQEVYRA may use transaction monitoring, fraud-prevention systems, payment verification, and other security measures.

We may request additional information when reasonably necessary to verify an order.

Orders may be delayed, limited, declined, or canceled if payment, customer, shipping, or transaction information cannot be reasonably verified.

14. Errors and Omissions

Information on our website may occasionally contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Offers

  • Availability

  • Shipping charges

  • Delivery estimates

  • Specifications

AQEVYRA reserves the right to correct such information and update or cancel affected orders where permitted by applicable law.

15. Contact Us

For questions about your order or these Terms of Purchase, please contact us:

Brand: AQEVYRA

Company: HONGKONG RUNHAO LIMITED

Website:
https://aqevyra.com/

Email:
support@aqevyra.com

Phone:
+1 (737) 286-9112

Business Address:
FLAT/RM A 12/F, ZJ 300
300 LOCKHART ROAD
WAN CHAI, HONG KONG