Privacy Notice

Last Updated: July 1, 2026

Thank you for visiting AQEVYRA. This website is operated by HONGKONG RUNHAO LIMITED under the brand name AQEVYRA.

We respect your privacy and are committed to handling your personal information responsibly, securely, and transparently.

By accessing our website, using our services, or placing an order, you acknowledge that your information may be collected, used, stored, and shared as described in this Privacy Notice.

Information We May Collect

We may collect information from you when you:

• Browse or interact with our website

• Create or complete an order

• Sign up for newsletters, offers, or marketing updates

• Contact our customer support team

• Leave reviews

• Respond to surveys

• Enter giveaways

• Participate in promotional activities

• Otherwise communicate or interact with AQEVYRA

The information collected may include:

• Name

• Email address

• Phone number

• Billing information

• Shipping address

• Order information

• Purchase history

• Product preferences

• Customer service communications

• Any other information you voluntarily provide

We may also automatically collect certain technical and browsing information, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Links clicked

• Referring pages

• Visit duration

• Cookies

• Log files

• Pixels

• Similar tracking technologies

How We Use Your Information

AQEVYRA may use your information to:

• Process, confirm, fulfill, ship, and track your orders

• Process payments and transactions

• Provide customer support and respond to inquiries

• Handle returns, refunds, replacements, exchanges, or order issues

• Communicate important information about your purchases

• Improve our website, product selection, services, and customer experience

• Send newsletters, promotional messages, product updates, and special offers where permitted

• Personalize website content and product recommendations

• Support advertising and marketing activities

• Measure the effectiveness of our marketing campaigns

• Detect, investigate, prevent, and reduce fraud or unauthorized transactions

• Protect the security of our website and customers

• Meet legal, tax, accounting, regulatory, and compliance requirements

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to support website functionality, improve performance, remember preferences, analyze website traffic, and provide relevant advertising.

These technologies may include:

Essential Cookies

These cookies are required for basic website functions such as:

• Shopping cart functionality

• Checkout

• Security

• Account access

• Website navigation

Analytics Cookies

These cookies help us understand how customers and visitors interact with our website.

They may provide information about:

• Pages visited

• Time spent on pages

• Website navigation

• Device types

• Traffic sources

• General browsing behavior

Preference Cookies

These cookies may remember settings such as:

• Region

• Language

• Currency

• Shopping preferences

• Other website settings

Advertising Cookies

These cookies or similar technologies may be used to:

• Measure advertising performance

• Deliver more relevant advertisements

• Understand interactions with advertising campaigns

• Support retargeting and marketing activities where permitted by law

You may disable or manage cookies through your browser settings.

Please note that certain features of our website may not function properly if cookies are disabled.

How We Share Information

We do not sell personal information in the ordinary meaning of selling information for money.

We may share personal information when reasonably necessary for business, service, legal, security, or operational purposes.

This may include sharing information with:

• Payment processing providers

• Banks and payment networks

• Shipping, logistics, and delivery partners

• E-commerce and website service providers

• Customer service and support platforms

• Email and SMS communication providers

• Marketing and advertising service providers

• Website analytics and performance tools

• Fraud prevention and security providers

• Professional advisers

• Legal, regulatory, or government authorities when required by applicable law

These third parties may process personal information as necessary to provide services on our behalf or fulfill legitimate business and legal purposes.

We may also use or share aggregated, anonymized, or otherwise non-identifiable information for analytics, reporting, business improvement, and marketing purposes.

SMS and Text Message Marketing

If you provide your phone number during checkout or separately subscribe to SMS communications, you may receive messages related to:

• Order notifications

• Shipping and delivery updates

• Customer service communications

• Abandoned cart reminders

• Product updates

• Promotions

• Special offers

Where required, promotional text messages will only be sent with appropriate consent.

Message and data rates may apply depending on your mobile provider.

You may opt out of marketing text messages at any time by following the unsubscribe instructions provided in the message or by contacting us at:

support@aqevyra.com

Opting out of promotional SMS messages may not prevent us from sending necessary transactional or customer-service communications where permitted.

Email Marketing

If you subscribe to our email communications or otherwise consent to receive marketing emails, AQEVYRA may send you:

• Promotional offers

• New product announcements

• Product recommendations

• Store updates

• Special discounts

• Other marketing communications

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

You may also contact us at:

support@aqevyra.com

Unsubscribing from marketing emails will not prevent us from sending necessary transactional communications relating to your orders or customer service requests.

Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request a copy of certain personal information

• Restrict or object to certain types of processing

• Withdraw consent where processing relies on consent

• Opt out of certain marketing communications

• Opt out of certain targeted advertising or data-sharing activities where applicable

To submit a privacy-related request, please contact:

support@aqevyra.com

We may need to verify your identity before processing certain requests.

California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on your circumstances, these rights may include the ability to request information regarding:

• Categories of personal information collected

• Sources of personal information

• Purposes for collecting or using information

• Categories of third parties receiving certain information

• Access to certain personal information

• Correction or deletion of eligible personal information

• Certain choices regarding targeted advertising or information sharing

To submit a California privacy request, please email:

support@aqevyra.com

Please include:

Attn: California Privacy

in the subject line so we can identify and process your request appropriately.

Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that a child has submitted personal information to us without appropriate authorization, we will take reasonable steps to review and delete that information where required.

Users under the age of 18 should use our services only with appropriate parental or guardian involvement where required by applicable law.

Data Protection and Security

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information against:

• Unauthorized access

• Misuse

• Loss

• Disclosure

• Alteration

• Destruction

Sensitive information transmitted through our website may be protected using encryption technologies such as SSL/TLS where applicable.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to websites, applications, platforms, or services operated by third parties.

AQEVYRA and HONGKONG RUNHAO LIMITED are not responsible for the privacy practices, security practices, content, or activities of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing personal information.

Data Storage and International Transfers

AQEVYRA serves customers internationally and works with service providers located in different regions.

Your information may therefore be transferred to, stored in, or processed in locations including:

• Hong Kong

• United States

• Canada

• European Union

• Australia

• Other countries or regions where our service providers operate

Privacy laws may differ between jurisdictions.

Where required, we take reasonable steps to handle international data transfers in accordance with applicable privacy laws and this Privacy Notice.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice.

Information may be retained for purposes including:

• Processing and fulfilling orders

• Customer service

• Returns and refunds

• Accounting and tax obligations

• Fraud prevention

• Security

• Legal compliance

• Dispute resolution

• Business recordkeeping

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Updates to This Privacy Notice

We may revise this Privacy Notice from time to time to reflect changes in:

• Our business practices

• Our website

• Our products and services

• Technology

• Privacy practices

• Legal or regulatory requirements

Any updates will be posted on this page with a revised Last Updated date.

We encourage you to review this Privacy Notice periodically.

Contact Us

For privacy questions, account requests, unsubscribe requests, data requests, or complaints, please contact us:

Brand: AQEVYRA

Company: HONGKONG RUNHAO LIMITED

Website:
https://aqevyra.com/

Email:
support@aqevyra.com

Phone:
+1 (737) 286-9112

Business Address:
FLAT/RM A 12/F, ZJ 300
300 LOCKHART ROAD
WAN CHAI, HONG KONG